Danny A. Stewart
Information Technology Specialist
Title IV-E
Psychology and Sociology Department
Southern Arkansas University
SAU Box 9293
Magnolia AR 71753-5000
Phone/Voice Mail: (870) 235-4932
FAX: (870) 235-4932
e-mail: stewart@mulerider.saumag.edu
| MS-DOS, Windows and Word are trademarks of Microsoft Corporation. |
| WordPerfect is a trademark of WordPerfect Corporation, Novell, Inc. and Corel Corporation. |
| Most of the content of these notes is based upon the author's personal knowledge of these operating systems and applications. Reference was made to the on-line help screens furnished with the software ( 1991-1994 Novell, Inc. and 1983-1994 Micr osoft Corporation). Graphics from Corel Draw, WordPerfect Text Art, or captured from Windows or WordPerfect screens. |
![]() | The computer is merely a tool to help you get your work done. You have probably already learned to use tools like the typewriter, calculator, copier, and fax. To use one of these machines, you have to know the location of the parts or components and how to use them. The computer is no different. Once you understand the parts, you can make it do the work you need it to do. |
The "Monitor" or "Display" is the television set you use to view what's happening inside the computer.
The monitor typically has a power on/off switch a rocker switch on the side or back; perhaps a push-button on the front. There are also controls for brightness or intensity, contrast or color, and a set of controls for positioning the image left, right , up, and down and for adjusting the size. A monitor usually has two cords coming from the back of it one for the AC power (usually permanently attached at the monitor, but sometimes detachable); the other cable plugs into the "monitor port" of the "m ain unit." The 15-pin D-shaped connectors can connect to only one jack on the back of the computer. Position the monitor at a location comfortable for viewing which minimizes eye strain and fatigue.
Monitors display monochrome (a single color, usually green or amber TFT) or color (CGA or EGA). Recent-vintage monitors are called VGA (video graphics array). They have "resolutions" such as 640x480 (VGA), 800x640 (Super-VGA), 1024x768 and even 1280x10 24. These "resolutions" are simply the number of pixels (dots) the monitor can display horizontally and vertically. The numbers are in a 4:3 ratio (four units of horizontal width for each three units of vertical height the same as your home television set). However, the resolutions for computer monitors are much higher than for television (the "picture a computer monitor displays is of much more quality than the home television). Like television, computer monitors display 30 frames per second. An interlaced monitor works like your television set, displaying half the lines of the picture, then coming back and displaying the other half (60 half-frames per second). A non-interlaced monitor displays the whole frame in one pass.
The "Keyboard" has a fairly-standard typewriter-style keyboard.
Position the keyboard at a comfortable angle for typing and for use in conjunction with the monitor. One cable, usually coiled, runs between the keyboard and the computer. There is only one connector on the computer which will accept the cord.
| The "Mouse" is used in Windows for moving the "cursor" or "insertion point." The left button is used for clicking and double-clicking (two clicks in rapid succession). The mouse is usually positioned to the just to the right of the keyb oard (for a right-handed person). The mouse should be used in an area about 6" by 6" or less with simple movements of the wrist. If the mouse does not respond the way you prefer, choose the Windows "Main" group, then "Control Panel," and finally "Mouse. " | ![]() |
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If the mouse has a round connector about -1/4" diameter, it usually has only one connector on the computer in which it can plug. If it has a 9-position (usually 5 pins inserted) D-shaped plug, it usually goes in the jack labeled "COM 1" (shown at lef t). |
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The "Main Unit" or "Box" are two of many terms used to describe the collection of components which make the computer run. This unit typically sits under or beside the monitor or on the floor. In addition to the AC power cord, cables from ever y device or peripheral connected to the computer come to this unit. The "main unit" or "box" houses the "motherboard" or "main board", which holds the electronic chips such as the central processor unit (CPU) unit, random access memory (RAM), and the ba sic input-output system (BIOS), as well as the circuitry which makes them work together. The "motherboard" is usually affixed near the base of the case. The motherboard has several "expansion slots" for "boards" or "interfaces" such as the monitor, prin ter, modem, network, etc. |
Memory or RAM holds the data currently being processed by the computer. Memory is volatile if the power goes off, the data is lost. PCs have 640 kilobytes (640k) or base RAM and usually several Megabytes (eg. 4-MB, 8-MB or 16-MB) of total memor y.
Disk Drives are used for storage because they record data (the process is not too dissimilar from the process used to record voice or music on tape). If the power goes off, the data remains recorded. Only if the disk drive "crashes" or is "reform atted" is the data lost. Disk drives hold "files," some of which may be data and some of which may be programs. Disks have either removable media or non-removable media.
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The most common "removable media" is the "diskette." Early diskettes were a flexible 5-1/4" square plastic package that would bend and flex, thus acquiring the moniker "floppy diskettes." The media is a thin round flexible surface similar to magnet ic recording tape about 5" in diameter. Early diskettes were single-sided single-density (SSSD) and held 160,000 or 180,000 characters (160 Kilobytes or 180kB). The next improvement, double-sided double density (DSDD), took capacities to 360kB. Later 5- 1/4" media increased capacity to 1200kB or 1.2MB (1.2 Megabytes is about 1,200,000 characters) using double-sided quad-density media (DSHD or DSQD or DS4D). | ![]() |
The newer 3-1/2" diskettes are still called "floppy" because the media inside is still the thin flexible recording surface. Early DSDD diskettes held 720kb. Newer HD (DSHD) hold 1.44MB (1,440 kB) and are sometime labeled 2.0MB unformatted capacity.< /TD> |
![]() | "Hard disk drives" are "non-removable media" with a rigid surface sealed inside the disk drive unit. The disk drive unit is usually mounted inside the "main unit" of the computer, but may be mou nted in an "external bay." Hard disk drives are usually measured in Megabytes, with a Megabyte being approximately one million characters. Early units were 5 or 10 MB. Newer units of 540MB, 850MB, 1.2GB (a Gigabyte is 1,000 Megabytes), 1.6GB, and even 2.0GB are common. |
The Disk Operating System (DOS) is installed on the hard disk drive. That is the basic group of programs which make all the components of the computer system work together. Windows is an application program/operating system which is also installe d on the hard disk drive.
On the back of the main unit, you can usually see vertical "slots" where these boards are or can be placed. Inside the case, cables from the power supply furnish 12 volts and 5 volts DC to the motherboard and to the disk drives.
The "Printer" is used for a paper copy of your work. There are three common types of printers.
| Dot Matrix | Ink Jet | Laser |
|---|---|---|
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| Pins in the print head strike the ribbon to transfer ink to the paper. | Ink is sprayed onto the paper. | Like a copier, the image is "offset" from a drum onto the paper. |
| Ribbons are very inexpensive per character. | Ink cartridges use a liquid ink. Cost per character is fairly high. | Ink cartridges use power. Price per character is moderate. |
| Text quality from 9-pin heads is low and images are poor. Text quality from 24-pin heads is good and images are fair. | Text quality is very good. Graphics quality is fairly good. Color images are good. | Text quality is excellent. Graphics quality is good. Color is good, but too expensive for most users. |
| Can print carbon copies. | No carbon copies; print multiple originals. | No carbon copies; print multiple originals. |
| Typical cost: $200 - $400. | Typical cost: $250 - $800 | Typical cost: $300 - $1,500 |
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The printer has an AC power cord (often detachable). The "printer cable" runs from the "Centronics" connector on the back of the printer to a jack on the back of the computer, usually labeled "LPT 1" (jack on computer shown at left). The printer sho uld be positioned at a convenient location. Also important is the source of paper. Continuous form dot-matrix printers typically have a box of paper on or near the floor feeding up to the back or under side of the printer; the sprockets on a tractor-fee d go through holes in the side of the paper to control the motion of the paper through the printer. Laser and ink jet printers usually have trays in which standard single-sheet paper is placed. |
Other Peripherals serve special purposes. Some examples are:
Networks allow you to share resources such as hard disk drives and printers. Common databases at a centrally-located computer can be accessed or updated by field offices.
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The Internet URL for the Title IV-E Child and Family Welfare Technology Project is http://mulerider.saumag.edu/ and can be accessed with a web browser.
If the system doesn't work, it's probably time to call your technical support person. Give a description of what is wrong. For example, say "My main computer unit won't come on. I do not hear the fan running. I've checked the outlet and power cord. O ther peripherals plugged into the power strip seem fine."
Starting Your Computer
Arkansas' computer service department evidently say to turn on the monitor, printer and other peripherals and then the main box of the computer. Leave the surge-protection power strip turned on.
| Note: On my PC, I leave all the components turned on and turn the power strip on and off. When it's stormy, I unplug the power plug from the wall outlet. I also use an uninterruptable power supply (UPS). The UPS uses batteries and an "in verter" to provide AC power when the power decreases ("brown-out") or fails ("black-out"). This extra few minutes allows time for an orderly shutdown. |
When MS-DOS based computers are turned on, they go through the "bootstrapping" process, more commonly referred to as "booting the computer." Several messages come across the screen. The first of these messages (usually "device drivers" which establish c onnections with things like CD-ROM) originate from commands in the CONFIG.SYS file. The next group (usually SET parameters for programs, virus checks, hard disk drive checks, etc.) originate from commands in the AUTOEXEC.BAT file.
Turning Off Your Computer
Don't turn off your computer unless you properly shut it down.
If the Computer Freezes
If your computer stops responding, try this sequence:
| AC power outlets at the wall, extension cords, power strips, etc. contain enough voltage and amperage to cause a fatal injury. Always exercise extreme caution when using AC power. |
Programs which may assist you in finding problems:
EDIT AUTOEXEC.BAT
EDIT CONFIG.SYS
If you suspect the hard disk drive is giving problems, exit Windows to the C:\> prompt and enter a command such as
CHKDSK /F(if you are asked "Convert lost chains into files (Y/N)?", respond "N"), or
SCANDISK /AUTOFIX /NOSUMMARY(and let SCANDISK do a surface scan, or whatever else it wants to do). These commands check the quality of your hard disk drive. It doesn't hurt to run them often, even to the extent of each time the computer boots.
The "virtual memory" may also be acting up. This is when Windows "spools" memory from RAM to the hard disk drive when the RAM is full. To adjust virtual memory, choose "Main" from the Program Manager, followed by Control Panel and then 386Enhanced, then click on the "Virtual Memory" button. At issue is whether the "swap" file is temporary (slower - it must be initialized each time Windows starts) or permanent (faster - it's created once, but stays on your hard disk drive) and the size of the file. Gen erally, Windows does a pretty good job picking the proper size for you.
| I recommend that each month you do the "SCANDISK" with the surface scan and the "DEFRAG" (configure for a full optimization, then begin). |
Basic DOS
DOS means disk operating system. The disk operating system is the basic traffic controller for your computer system.
MS-DOS is the DOS written by Microsoft and PC-DOS is the DOS written by IBM Corporation. A disk operating structure has the structure for file names and directories.
File names in DOS versions through 6.2 and Windows versions through 3.11 consist of one to eight letters or numbers and optionally by a period (often called "dot"), and then one to three more characters. Valid file names similar to:
MYNAME MYNAME.TXT YOURNAME.DOC 1The space and some punctuation marks (especially "*", "?", "/", and "\" may not be included in file name. Valid characters include the hyphen ("-") and the underscore/underline ("_"). Use only one dot (".").
MY-NAME MY_NAME.TXT 123-456.789The characters which follow the period/dot are called the "extension" and are often used to group files into meaningful groups. For example, .EXE and .COM are used for programs, while .BAT are used for the text files which list program names in an order to be executed. .WPD is a common extension for WordPerfect files and .DBF for dBASE files. Windows libraries include .DLL and .VXD files.
It doesn't matter in DOS version through 6.2 and Windows 3.11 whether the characters are in upper or lower case. If you have Windows 95, file names may be much longer and may include spaces if the application program permits the longer file names.
Directory names have the same characteristics of file names, but seldom use the extension. Several directories, or sub-directories, may be under a directory.
The complete path to a file is composed of these elements:
C:\
C:\AUTOEXEC.BAT
C:\CONFIG.SYS
C:\COMMAND.COM
C:\DOS
C:\DOS\HIMEM.SYS
C:\WINDOWS
C:\WINDOWS\WIN.COM
C:\WINDOWS\SYSTEM
C:\WINDOWS\SYSTEM\UNIDRV.DLL
C:\WPWIN60
C:\WPWIN60\WPDOCS
C:\WPWIN60\WPDOCS\REPORT.WPD
If you see only C>, then you may enter the command
PROMPT $P$Gto add the path and the greater-than symbol.
Formatting Floppy Diskettes
Diskettes must be preparred (formatted) before they can be used. You may need to format a floppy diskette if the computer complains of "sector not found" or "data error reading drive A:".
| Do NOT format a diskette that you know contains data unless you want to erase all the data on it. New diskettes are often pre-formatted and ready for use. If the diskette is formatted for the Macintosh, it can be reformatted for use in a PC (erasing all the data on it). |
| Do NOT attempt to format the hard disk drive. Doing so erases all the data on the drive and renders your computer useless. |
You may use File Manager to format a floppy diskette. From the Windows Program Manager, choose Main, then File Manager. Choose Disk (Alt-D), then format a disk. You will see prompts similar to:
Disk In Drive A: Capacity 1.44 MBIf the drive is incorrect or the capacity is wrong, you may use the pull down options to change the setting. You also have the option to specify the "Label," which is simply the name of the diskette (if you don't name it, you will see phrases such as "u nnamed" or "Volume in Drive a has no label." You may also make the diskette a "bootable" system disk. Quick format allows you to reset the directories to empty, essentially purging all access to the files on the diskette (don't do this unless you reall y want to "wipe out" the diskette).
You may also format a diskette from the C:\> prompt in these situations:
FORMAT A:
FORMAT A: /F:720
FORMAT A:
FORMAT B:
FORMAT B: /F:360(Note: If you format a 360k diskette in a 1.2 Meg drive, the 360k diskette probably can not be read in a 360k drive, only a 1.2 Meg drive.)
Starting Windows
After the startup messages, if your computer goes directly into Windows, the last line in your AUTOEXEC.BAT file was something like "WIN" which is the command to load Windows.
If your computer stops at the "C:\> prompt," you may need to enter the
WINcommand to load Windows.
|
Program Manager - The Windows Desktop
When Windows loads, you see the "desktop," a graphical user interface (GUI) which is an electronic representation of your desk. The desktop consists of these parts:
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![]() | The "Control Bar" a horizontal bar in the upper left corner of the screen. Typically used only when you want to quit Windows or switch programs. There is a smaller "control bar" in the upper left corner of each window. You may double-click on the control bar to close the window. |
| The "Sizing Buttons" in the upper right corner of the screen. The first is a downward pointing triangle/arrow used to "minimize" or make smaller the size of the current window, perhaps making is disappear altogether. The othe r is usually a single upward pointing triangle/arrow used to "maximize" the current windows, perhaps taking it to full screen, but is sometimes a double triangle which is used to resize the window. | ![]() |
| One or more "Windows" decorated boxes with icons (drawings). Each of the Windows at the Program Manger is called a Program Group. Some of the standard Windows groups are "Main" (shown at right), "Accessories," and "Gam es." You'll also see other groups like "WordPerfect." A list of Windows is available by choosing "Windows" on the Menu Bar. | ![]() |
![]() | One or more "Icons" figures which represent an application program or a file. Double-clicking an icon loads the application program or file. |
| Perhaps one or two "Scroll Bars" on the bottom or on the right. Appear only when all the contents of the desktop will not fit on your monitor's screen at one time. If you click on the up or down triangle (or the left or right triangle), you will move a little at a time. Continue holding down the triangle to move more quickly. You may also click on the tab in the center of the scroll bar and drag it to move to a relative position inside the scroll. |
Menus and Dialog Boxes appear often. Each presents you with a choices, error messages or warnings. Some of the ways you enter information are:
| "Command Buttons" click this button to execute the choice. The most common are labeled "OK," "Cancel," and "Help." Click once on a button. | ![]() |
| "Text Boxes" in which you type text. Move the insertion point there first! | ![]() |
![]() | "List Boxes" or "Pick Lists" contain a list of choices. Click on the downward pointing arrow (triangle) to see more choices. If you see ellipsis (". . ."), you can exp ect a dialog box expecting more information. If you see a rightward pointing triangle, expect another menu. You may type the character underlined to execute a choice (sometimes Alt plus the character). Some options show a keyboard shortcut to execute the commands. |
Windows allows you to have several applications, or tasks, running at the same time. To add a second task, get to the Control Panel by using any of these options:
Windows allows you to copy material to a clipboard then paste it into another application. This is usually done from an "edit" function in the first program and the paste function (Alt-V) in the destination program.
The Mouse and Pointer
The mouse is a pointing device. You can think of it as the electronic extension of your hand that interfaces with the computer. The mouse gets it name because some imaginative people decided the small object's two buttons resembled eyes and the cord re
sembled a tail.
When you roll a mouse around a surface of about 6" x 6", a "pointer" moves around the screen. The "pointer" has several shapes:
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The outline of a single arrow is used to point items. |
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A solid double-arrow on the border of a window allows you to drag and resize the window. The double-arrow may be vertical, horizonal, or diagonal. |
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The outline of a four-point arrow allows you to drag and move an object. |
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The outline of a hand shows you have "grabbed" an object. |
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A thin line that looks like the capital letter I, sometimes called an I-beam or a quill shows the current insertion point (the place at which the next character typed will be placed). |
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An hour glass means Windows is loading a program or processing a command. |
Here are some concepts:
When you see multiple fields or prompts, you may press the "tab" key to quickly move from one field to the next. Alternative, you may click on the field at which you want to enter data.
When text is highlighted, it will be deleted when you press a key. For example, if the screen has highlighted:
c:\wpwin60\wpdocs\jones\court.wpd
and you start to type notice.wpd, the first phrase will disappear as soon as you touch the n' key. If you only want to change court to notice, use your mouse to highlight just the word court then type notice. Alternatively, you can click once on the li
ne then use the arrow keys to get to a character, press and hold "shift" while you use the arrow keys to highlight the text.If you press Delete, you delete the character to the right of the insertion point. If you press Backspace, you delete the character to the left of the insertion point.
If Windows will not load, it usually because of inadequate memory or because of a problem with the hard disk drive.
If Windows has loaded before, and nothing has changed inside your computer, then low RAM memory is probably not the problem. If you get "general protection fault" errors, memory is probably the problem, although the hard disk drive could be causing probl ems, too (see SCANDISK or CHKDSK).
Closing Windows
Close Windows by using one of these options:
File Manager
File Manager is a Windows application that helps you find, move, and remove files, and perform a few other tasks. At the Windows desktop, choose the Main windows and then File Manager. You can select file(s) on which you want to perform tasks such as re
name, copy, or delete.
If you want to copy a file to a floppy diskette, select the file, then do File (Alt-F), Copy, and then at the "To:" text box, type a: and press Enter.
You can also bring up a second window. At the File Manager, choose Window (Alt-F), New. A second window appears, "cascaded" over the first. You may want to move it or choose the "Tile" option.
If you want to copy a file to a floppy diskette, like the preceding example, click on the "a:" button. Then, you can click on the file name in the first window, hold down the Ctrl key and drag the file into the second window.
You can close all but one window. To close the last window, you must close File Manager.
MS-DOS Prompt
An MS-DOS prompt is available from within Windows by clicking the icon in the Main group. Type EXIT at one of the command prompts (eg. C:\WINDOWS>) to return to Windows.
The "Control Panel" is also in the Main group. You may adjust the screen's appearance (screen saver, wallpaper, etc.) under "Desktop". The screen's color scheme is controlled under "Color." The "Mouse" section lets you adjust the sensitivity (how fast it moves) and double-click speeds.
Print Manager
The "Print Manager" allows you to set up the printers for your system and specify their ports of connection. Normally, LPT1 is the name of the port for your computer. You may need to use "Connect..." and "Setup..." to make your connection (including "Op
tions", especially if your computer is part of a network). When you choose your printer, click "Set As Default Printer" to make it the first-choice of printers.

If you "Add" a printer here, you usually need a diskette with the printer driver, plus one or more "Windows" diskettes (the diskettes that contain the program).
Other Windows Programs
It is likely that several other useful programs are installed on your computer. For example, the Games program group lets you learn to use the mouse. Most of the principals which apply to Windows, WordPerfect or Word also apply to other Windows programs
.
Common applications include:
Switching Between Applications
Windows allows you to use more than one application at the same time. You may use several methods to select the application you want to have active at a given time.
| Press Ctrl-Esc (hold down "Ctrl" then tap and release "Esc") to display the "Task List" box, then choose the application you want by clicking on it and then clicking the "Switch To" button, or by double-clicking on the choice. | < IMG SRC="tasklist.gif" ALT="" ALIGN=RIGHT> |
Programs such as WordPerfect and Word allow you to open multiple documents within the program. So, you don't need to run more than one copy of these programs at a time.
Windows Clipboard
The Windows Clipboard allows you to cut or copy text or images (objects) from one program and temporarily hold them until you can paste them into another. This is the key to the cut and paste methods described below and also the key to copying from one p
rogram to another.
Starting Word Processing
Your word processing program will likely be either Novell WordPerfect* or Microsoft Word. Follow these steps to start WordPerfect or Word:
| In the group window, double-click on the WordPerfect icon, which looks like the tip of the fountain pen, or the Word icon, which is looks like a piece of paper with a flying "W". | ![]() | <
/TR>
WordPerfect or Word loads and starts a new document. At the top of the window is the "Title Bar."
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WordPerfect and Word use various "Toolbars." Various icons can be displayed by choosing the "View" option on the Menu Bar. WordPerfect calls these tool bars the "Power Bar" (small icons) and the "Button Bar" (large icons), while Wor d calls it the "Standard Toolbar." Functions typically include the shortcuts to open a new window, open a document, save a document and print a document. Usually, the "buttons" also include cut, copy, paste, undo, bold, italic, underline, font se lection, font size, justification, line spacing, etc.
At the bottom of the screen is the "Status Bar." On the right (and perhaps at the bottom) is a "Scroll Bar."
The "Insertion Point" is a vertical bar marking place at which the next action will take place. This may also be called the "cursor."
The mouse pointer will be an arrow when it is not on text. When it is in text, the pointer will look like a capital letter "I," resembling the quill of a pen. As soon as you begin typing, the pointer disappears.
If the WordPerfect or Word group is not on the Program Manager:
If the WordPerfect program icon is not in the WordPerfect Group:
If the Word program icon is not in the Word Group:
Press F1 or choose Help (Alt-H) at any time.
Exit or Quit WordPerfect or Word
Don't just turn off the computer when you finish. First, close your documents and save any changes.
Then, you are ready to exit using any of these methods:
If your document has changed and hasn't been changed, you will be prompted to save the changes.
Press F1 or choose Help (Alt-H) at any time.
Creating, Saving, Opening
and Closing Documents
When you type, do not press Enter at the end of each line. WordPerfect will automatically wrap the line at the correct location. Do press Enter at the end of a paragraph.
If the file has never been saved or if you choose "Save As." the "Save As" dialog box appears. Choose the disk drive, enter the name of the file, then click OK. DOS file names must be 1-8 characters (usually A-Z, 0-9), and may then contain a "dot" (".") followed by 1-3 additional characters (the last 3 are called the "extension").
If you choose "Save" and the file has already been saved, WordPerfect and Word will save the file without further dialog.
If you choose "Save As" and you want to save the file under another name or location, make the changes in the location or name, then click OK.
The "Open File" dialog box appears. Choose the correct source drive, directory and filename (you may double-click on the filename), then click OK. The file opens in a document window.
Use any of the open document options to open additional documents. To switch between documents, use the Window (Alt-W) option for a list of all open documents. Click on one of the documents to put it into the active window.

If you see an error message that a floppy diskette is not ready, invalid, or unformatted, the diskette has probably not been formatted. Format the diskette or use another diskette to save your work.
Press F1 or choose Help (Alt-H) at any time.
Printing the Document
Before printing, save the document. Then, if any problems result from the attempt to print, your document will be secure.
You may print your document using any of these methods:
Since WordPerfect is a WYSIWYG (What You See Is What You Get), there is not a print preview. If your document does not appear on the screen with the top, bottom, left, or right margins you expect, choose View (Alt-V), Page (or Alt-F5).
In Word, you may choose Alt-V (View), then Zoom to get a print preview.
If your printing job halts midway, check to see if the printer is out of paper, has a paper jam, needs a new ribbon or cartridge, or has become disconnected. Check the Print Manager for "Pause" or "Idle" status and the names of the jobs (if any) listed u nder the printer.
Press F1 or choose Help (Alt-H) at any time.
Undo, or "How to Cancel What I Just Did"
If you want to cancel what you just did, use any of these methods:
An alternative is any of these "Undelete" options:
File (Alt-F), Preferences, File controls the "timed backup" interval and location of files.
Press F1 or choose Help (Alt-H) at any time.
Reveal Codes or "What Am I Doing?"
When your word processing program doesn't want to do what you want it to do, there is probably a code embedded in the document that you did not know was there.
Word offers an icon with an arrow and the question mark. Point to the location where you need help and click that icon.
In WordPerfect, you may see the codes in the lower portion of your screen by using any of these methods to "Reveal Codes:"
To remove a code in WordPerfect, use any of these methods:
You may want to use the Reveal Codes screen to position the insertion point to an exact location at which you want to begin typing additional text or placing a code.
To turn off Reveal Codes in WordPerfect, use any of these methods:
Spell Check, Thesaurus, Grammar
One of the greatest powers of an electronic word processing program is the ability to use tools to check spelling, look for similar words, and check grammar.
When the word processing program finds a word which is not in its word list, it will highlight the word and (usually) make suggestions for a replacement. Typical options are to click the "Replace" button to make the exchange. You may skip the wor d once or always in this document. If you need to change a word before the word highlighted on the screen, move the insertion point to that word, make the changes, then click resume. When you have typed a word you will be using often that does not appea r in the word list, you may want to add it to the word list. Close the speller if you get finished before it does. You may move the spell check window to another area of the screen if it hides the words you are trying to see.
In WordPerfect, the "Checking Style" at the bottom of the window determines the way Grammatik checks your writing style. Grammatik will attempt to rewrite your sentences to the style you have selected. It will also watch for what it thinks are misspelle d words. The options "Replace," "Skip Once," and "Skip Always" apply. Most users find that Grammatik will give them the same messages over and over until their writing style has changed to correspond with the program's style.
In Word, the grammar check routine checks and displays statistics. It gives you options to "Ignore" all or "Change" all.
Press F1 or choose Help (Alt-H) at any time.
Deleting, Copying, or Moving Text
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The text disappears from the document. It is transferred to the Windows "Clipboard" (which allows you to paste it into the same or another document).
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Copy TextSelect text. Then, use any of these methods to copy the text:
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Paste TextMove the insertion point (cursor) to the point at which you want to place the text. Then, paste the text currently in the Windows "Clipboard" by using any of these methods:
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You may also move text by using the "cut" function followed by the "paste" function.

When you need to replace all the occurrences of a word or phrase with another word or phrase, choose Edit (Alt-E), Find and Replace (in WordPerfect, you may press F2; In Word you may press Ctrl-H). Specify the target text and the replacement text. You may use the mouse to click on the second field, or you may press the "tab" key to move from the first field to the second.
You may select options to do all the replacements automatically or be prompted for each replacement.
If you are trying to replace all occurrences of "John Doe" with "Mary Smith," you should consider first replacing "Doe" with "Smith" then replacing "John" with "Mary".
Remember, the last text cut or copied is in the Windows Clipboard. It is available to any Windows program running on this computer.
Press F1 or choose Help (Alt-H) at any time.
You may change the font for your document using any of these methods:
Press F1 or choose Help (Alt-H) at any time.
Use any of these methods to change the margin:
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Several options are available. For example, the default is a "left" tab, but you may use the pull-down menu at "Type" to select center, right, decimals, and dotted tabs (WordPerfect) or leaders (in Word).
If you are going to be working a lot with tabs and the WordPerfect "Ruler Bar" is not showing, choose View (Alt-V), Ruler Bar (or Alt-Shift-F3) to bring it up.
Press F1 or choose Help (Alt-H) at any time.
In Word, press Ctrl-J for full justification, Ctrl-L for left justification, Ctrl-R for right justification, or Ctrl-C for centered justification. You may also choose the icons on the "Standard Tool Bar."
In Word, choose Format (Alt-R), Bullets for the bullet selection.
In WordPerfect, it's also possible to use Insert (Alt-I), Other, Counter and create a special type of counter.
In Word, choose Insert (Alt-I), Page Numbering. Then specify a position and alignment.
Several boxes are available.
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You may want to create Text Art. Using this, you may enter text, then manipulate the formation, font, and color (if you have a color printer). When you are through, choose File (Alt-F), Update Word Perfect. Most likely, you will have to resize the graphic. |
Place the pointer on a graphic you have placed into your document, then click the right mouse button for options such as edit, border/fill, captions, or positions. For example, the text box defaults to a thick line above and below the text. You may want to change the border to none, or maybe to a thick box. Or, you may want to put a fill in the box.
You can not select other graphics options when an object is selected. Point the mouse outside the object and click once; the Graphics menu will once again function.
You might want to open a new document (File, New) in which you create the graphic. When complete, just select the graphic, choose Edit (Alt-E), Copy to copy the graphic into the Windows clipboard. Switch to the main document, place the insertion point n ear the location you want the graphic, and Edit (Alt-E), Paste. You can then adjust the graphic to fit in the final place.
In WordPerfect, begin with Graphics (Alt-G), and then choose the line. In Word, start with the "drawing" button on the "Standard Tool Bar," which is the icon with the triangle, square and circle.
Once the line is in your document, you see the "handles." Grab these to move or resize the line. The right mouse button gives options such as cut, copy, delete, and edit. Edit lets you control the size of the line and the patterns (e.g.. single line, d ouble line, etc.).
When you see the border, you typically have options to specify styles such as thin, thick, shadowed, double and triple lines. If you are working on a project in which you will place high quality art and want to leave blank space choose "Spacing Only" i n WordPerfect.
Block protect is another way to keep text together. It is especially useful for keeping a heading with the first paragraph. First, select text.
In WordPerfect, you can use Conditional End Of Page (same location) to specify the number of lines you want to keep together (default is 2).
| Name, City | SSN | Qualification |
|---|---|---|
| John Smith, Anywhere | 000-00-0000 | Program 1-A, 2-D, 3-A |
| Mary Smith, Somewhere | 999-99-9999 | Program 3-D, 4-C |
WordPerfect and Word allow you to create tables. Choose any of these options:
If you need to delete a WordPerfect table, select lines above and below the table and then press Delete. You may need to reveal codes and find the "Tbl Def" code. WordPerfect will give you options about deleting the whole table or just resizing it.
| In WordPerfect 6.0 choose Layout (Alt-L) or in WordPerfect 6.1 or Word, choose Format (Alt-F), then Columns and begin with Define Columns. At that point, you may specify the number of columns and the type of column. In WordPerfect, "Newspaper" i s the typical type of | column, while "Balanced Newspaper" forces the text into more even block (the bottoms of each column are near the same line). Parallel columns are what you would use if you were needing to setup table-type data. |
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| Portrait is the term used to describe paper in its usual format, 8-1/2" wide by 11" tall. | Landscape is the term used to describe the paper turned 90 degrees to 11" wide by 8-1/2" tall. |
Portrait or Landscape is selected when you are choosing page size:
WordPerfect usually handles the printer well, but on some occasions in Windows, a program will be set for one orientation, while the Print Manager will be set for the other. If the page has a large bottom border with text missing like it was supposed to print further to the right side, the printer orientation is set for portrait while the page layout is set for landscape. If the page has a large right border with text missing on the bottom, the printer is set for landscape and the page layout for portra it.
Press F1 or choose Help (Alt-H) at any time.
Envelopes and Labels
Envelopes
Printing envelopes can be one of the most frustrating experiences with electronic data processing. If you use a dot-matrix printer with continuous form paper, the envelopes probably are not on carriers with the sprocket holes. If you use a laser printer
, you probably don't have an envelope tray and even if you do it holds only a few envelopes.
WordPerfect tries to make envelope printing easy. In 6.0 choose Layout (Alt-L) or in 6.1 Format (Alt-R), then Envelope. You can enter the return address (and whether or not to print it), the mailing address, and choose the fonts and size. If you select "Append to Doc", WordPerfect creates a new document for you; otherwise you can print the envelope now.
In Word, choose File (Alt-F), Setup Page, Paper Size, then choose Envelopes, then Landscape.
To comply with new postal regulations, you will probably want to enter addresses in a plain font in all upper case characters and no punctuation. Then, add the PostNet bar code. In WordPerfect, choose Insert (Alt-I), Other, Bar Code, and type the ZIP-Co de, the four digit Add-On, and the delivery point (which is usually the last two digits of the street address). In Word, choose Insert (Alt-I), Field, Barcode or Tools (Alt-T), Envelopes and Labels, Options, "Delivery Point Barcode."
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Labels
Labels are very easy on WordPerfect or Word.
In WordPerfect, after each address (and Postnet, of course), press Ctrl-Enter.
Edit or print the labels like you would any other document. Very often you will save an entire set of labels for a later mailing.
Press F1 or choose Help (Alt-H) at any time.
Merge / Form Letters
It takes two documents to create a form letter. First is the WordPerfect "data file," or the Word "Data Source" which contains information such as names and addresses. Second is the WordPerfect "Form file," or the Word "Main Document" which is the form
letter itself. You must create both documents before you can merge. Both, along with the final merge, are at Tools (Alt-T), Merge (or Shift-F9 in WordPerfect).
When you create the data file, WordPerfect presents you with a "Create Data File" form that lets you specify the names of the fields for the file. For example, you may enter:
NAME AGENCY ADDRESS CITY ST ZIPCDClick OK when you've entered the names of all the fields. WordPerfect now gives you a "Quick Data Entry" screen. You may enter the names and addresses and click "Next Record" after each is entered. Save the file when you finish with a ".DAT" extension.
When you create the form file, you will be asked if you want to associate the form file with a data file. Press the "Insert Field" button, select each field you want to include, then use carriage returns, etc. to format the document. Type the rest of t he form and save the document with a ".FRM" extension.
From a blank document, choose Tools, Merge. This time, choose Merge. You may browse for the "Form File" and the "Data File." Generally, you will output to the current document. Choose "Envelopes" if you are making envelopes.
See the section on "Envelopes" for ideas.
Press F1 or choose Help (Alt-H) at any time.
Booklets and Sub-Divided Pages
WordPerfect allows you to print booklets.
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In order to print a 5-1/2" x 8-1/2" booklet, follow these steps:
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When you are ready to print, choose File, Print (or Ctrl-P). Be sure to click the "Options" button, and check "Booklet Printing." WordPerfect should print part of the pages, then prompt you to reinsert pages in a specified order so that it can print th e reverse side.
Note: Usually, you'll want to print several copies of a booklet. Print just one copy to be sure the layout is correct, then print the large number of copies.
Press F1 or choose Help (Alt-H) at any time.
Headers, Footers, Watermarks
Headers appear at the top of pages; footers appear at the bottom of pages. Watermarks appear as backgrounds under the page.
To create a header or footer (if you need both, repeat this procedure):
To create a watermark in WordPerfect, choose Layout (Alt-L) in 6.0 or Format (Alt-R) in 6.1, then Watermark. You may then create the watermark, following procedures similar to those used in creating graphics.
To suppress a header, footer or watermark (don't print it on a given page) in WordPerfect, choose Layout (Alt-L) in 6.0 or Format (Alt-R) in 6.1, followed by Format, Page, Suppress and indicate what you want to eliminate (suppress). There is an "all" opt ion and an option to print the page number at the bottom center of the current page.
Press F1 or choose Help (Alt-H) at any time.
To record (create) a macro in WordPerfect, choose Tools (Alt-T), Macro, Record (or Ctrl-F10), then specify a file name. When you are finished, press the button labeled with a black square. In Word, choose Tools (Alt-T), Macro, specify the name and then record.
To play (retrieve) a macro in WordPerfect, choose Tools (Alt-T), Macro, Play (or Alt-F10), then pick the file name. The macro plays back, typing characters as it goes. In Word, choose Tools (Alt-T), Macro, specify the name to play, then "Run."
CAUTION:
| Microsoft Word macros are stored and retrieved in a language which can carry a virus. Use caution in using macros you do not create or in loading documents which contain macros that you are not sure are safe. |
To remove a comment, you can usually position the insertion point on the comment balloon and press "Del." You may need to "reveal codes" and place the insertion point immediately after the comment then press "Backspace" to delete the comment.
See also, Initial Codes in WordPerfect.
WordPerfect Keyboard Shortcuts
First, position the cursor (insertion point). Then:
| Code | Action |
|---|---|
| Ctrl B | Bold text (can do before and after typing text) |
| Ctrl C | Copy text |
| Ctrl D | Insert Date Text |
| Ctrl E | Center text |
| Ctrl F | Font . . . |
| Ctrl G | Go to . . . |
| Ctrl H | Paragraph Numbering |
| Ctrl I | Italicize text (can do before and after typing text) |
| Ctrl J | Full Justification |
| Ctrl K | Switch Case of Word |
| Ctrl L | Left Justification |
| Ctrl N | Open new document window |
| Ctrl O | Open existing document |
| Ctrl P | Print document |
| Ctrl Q | Find Bookmark/Quickmark |
| Ctrl R | Right Justification |
| Ctrl-T | Templates (immediately in 6.0) (choose after Ctrl-T in 6.1) |
| Ctrl T | Open new document (6.1 only) |
| Ctrl U | Underline text (can do before and |
| Ctrl V | Paste text |
| Ctrl W | Insert Characters |
| Ctrl X | Cut text |
| Ctrl Z | Undo |
| Ctrl Enter | New (hard) page |
| Ctrl Space | Hard space |
| Ctrl - | Hard hyphen |
| Home | Beginning of Line (Do it twice to get before codes) |
| End | Go to end of line |
| Ctrl Home | Go to top of document (Do it twice to get before codes) |
| Ctrl End | Go to end of document |
| Alt F3 | Reveal Codes |
| F1 | Help |
| Ctrl-F1 | Speller |
| Alt-F1 | Thesaurus |
| Shift-Alt-F1 | Grammar Checker |
| F2 | Find . . . |
| Shift-F2 | Next Occurrence |
| Alt-F2 | Previous Occurrence |
| Ctrl-F2 | Replace . . . |
| F3 | Save As . . . |
| Ctrl-F3 | Refresh Screen |
| Ctrl-Shift-F3 | Paragraph Marks |
| Alt-F3 | Reveal Codes |
| F4 | Close |
| Shift-F4 | Close w/o Saving |
| Alt-F4 | Quit WordPerfect |
| F5 | Print . . . |
| Shift-F5 | Print Preview (view, zoom, 100 to exit) |
| Ctrl-F5 | Draft Mode |
| Alt-F5 | Page View Mode |
| Shift-Alt-F5 | Hide Screen Tools (Esc, or Alt-V, Hide Bars to Restore) |
| Ctrl-F6 | Next Open Document Window |
| Ctrl-Shift-F6 | Previous Open Document Window |
| F7 | Indent Paragraph |
| Shift-F7 | Center |
| Ctrl-F7 | Hanging Indent |
| Alt-F7 | Right Align |
| Ctrl-Shift-F7 | Indent One Tab Stop From Both Left & Right Margins |
| Ctrl-F8 | Margins . . . |
| F9 | Font . . . |
| Shift-F9 | Retrieve Merge . . . |
| Shift-F10 | Repeat . . . |
| Ctrl-F10 | Record Macro |
| Alt-F10 | Play Macro |
| F11 | Insert Graphic |
| Ctrl-F11 | Insert Horizontal Line |
| Ctrl-Shift-F11 | Insert Vertical Line |
Word Keyboard Shortcuts
First, position the cursor (insertion point). Then:
| Code | Action |
|---|---|
| Ctrl A | Select All |
| Ctrl C | Copy text |
| Ctrl F | Find |
| Ctrl G | Go to . . . |
| Ctrl H | Replace |
| Ctrl K | Start Autoformat |
| Ctrl M | Indent |
| Ctrl N | New Document Window |
| Ctrl O | Open existing document |
| Ctrl P | |
| Ctrl Q | Remove formatting |
| Ctrl S | Save |
| Ctrl T | Hanging indent |
| Ctrl V | Paste text |
| Ctrl W | Close |
| Ctrl X | Cut text |
| Ctrl Y | Repeat |
| Ctrl Z | Undo |